STUDIO POLICY

 

Cancellation Policy/Make-up Lessons

If you are unable to attend a lesson and do not provide at least 24 hours advance notice of the absence, the lesson will not be rescheduled or refunded. Please note that only 2 makeup lessons per year are allowed. 

Your private lesson time has been reserved especially for you so please take care in scheduling other activities so that they do not conflict with your lesson time. If a lesson is canceled due to teacher illness it will be re-scheduled.

Make-up lessons will be scheduled under the following conditions:

  1. A minimum of 24 hours notice of a student’s absence was given to the teacher.

  2. Absence due to sickness must be given a minimum of 6 hours notice to receive a make-up lesson.

  3. A lesson was cancelled by the teacher due to bad weather, teacher illness or similar good cause.

The teacher MUST be notified of extended absences such as travel (2 weeks or more) a minimum of 2 weeks prior to the absence. 

*** Only a maximum of two makeup lessons will be given per year. If the student has failed to give sufficient notice of an absence that lesson will be lost and no credit will be given.***

 Snow Days

In the event of inclement weather the following policy will be in affect. If the Thames Valley District School Board or London Catholic District School Board buses are cancelled students are welcome to cancel their lesson no later than noon that day to receive a makeup, requests for makeup lessons after this time will not be granted.

Lateness

If you are late you may only receive the balance of your lesson. If you are more than 15 minutes late your lesson may not be taught.

Please note: I am an active performer and will from time to time need to reschedule your lessons to accommodate performances, auditions, etc. I try my best to work around my teaching schedule, but this is not always possible. I realize this may cause some inconvenience occasionally, but I trust that it’s worth it to you to have a teacher who is active in their field.